A healthier, supported workforce starts here.
What Is the HealingUS Centers EAP?
The HealingUS Employee Assistance Program (EAP) is a high-touch, confidential support system designed to improve the emotional wellbeing, mental health, and overall functioning of employees and their families. Unlike traditional EAPs that outsource most services and rely on referral lists, HealingUS Centers delivers real support, real access, and real care — immediately.
We provide employers with a comprehensive behavioral-health resource that enhances workplace productivity, reduces burnout, and ensures employees never feel alone when facing challenges.
24/7 Confidential Support Line
Employees receive access to our dedicated 24/7 support hotline, staffed by trained peer specialists who offer real-time emotional support, crisis management, and direct linkage to care.
- Private and confidential
- Always answered by a trained professional (no overseas call centers)
- Immediate help for employees or family members
Fast, Direct Access to Clinical Care
HealingUS Centers guarantees same-week clinical appointments, including:
- Comprehensive mental health assessments
- Psychiatric evaluations
- Medication management
- Placement into OP, IOP, or PHP levels of care
- Direct admission into specialized addiction services
No waitlists. No barriers. No unnecessary referrals.
Full Behavioral-Health Continuum — All in One System
Most EAPs refer employees out and stop there.
We provide the care ourselves.
Our continuum includes:
- Mental health counseling
- Addiction treatment and peer support services
- Spravato® (ESKETAMINE) for treatment-resistant depression
- Trauma-focused therapy
- Holistic mental health services
- Family and relationship counseling
- Adolescent behavioral health services
- Support for co-occurring disorders
This creates consistent, coordinated care with no delays.
Workplace & Employer Benefits
Partnering with HealingUS Centers helps organizations:
- Improve morale and job satisfaction
- Reduce burnout and workplace stress
- Increase productivity and focus
- Lower absenteeism and turnover
- Reduce healthcare and benefits-related expenses
- Strengthen organizational wellness culture
Critical Incident Response & Onsite Support
When critical events impact your workplace, HealingUS Centers provides rapid onsite or virtual crisis support.
Services include:
- Traumatic incident debriefings
- Support for workplace accidents or losses
- Group processing and stabilization sessions
- Follow-up care
- Supervisor support and communication guidance
Your organization is never left alone after a crisis.
Employee Wellness Education & Trainings
HealingUS Centers offers customized workshops and trainings for teams of all sizes.
Topics include:
- Stress management and resilience building
- Burnout prevention
- Mental health awareness
- Workplace conflict resolution
- Substance use education
- Leadership and supervisor training
We tailor each workshop to your workforce and organizational needs.
Support for Families & Loved Ones
Our EAP extends beyond employees. Household members also receive access to:
- Family therapy
- Educational and developmental support
- Recovery resources
- Adolescent mental health services
- Parenting support
Healthy families create healthy employees.
Flexible EAP Packages & Affordable Pricing
We offer customizable EAP plan options including:
- Per-Employee-Per-Month (PEPM) models
- Hybrid plans with reduced PEPM + discounted clinical services
- Fee-for-service structures for small or seasonal organizations
- Tiered pricing for municipalities, school districts, first responder departments, and unions
Why Organizations Choose HealingUS Centers
A. Multi-Pathway Care
We do not believe in one-size-fits-all treatment. From evidence-based modalities to holistic and experiential pathways, employees receive the care that fits their story.
B. Data-Driven Outcomes
Employers receive quarterly utilization reports, including:
- General usage (non-identifiable)
- Time-to-service metrics
- Outcome indicators and return-to-function trends
C. Cost Savings
Early intervention reduces:
- Healthcare claims
- Lost productivity
- Workers’ compensation exposure
- Crisis-driven ER visits
D. Local Presence + Immediate Access
Unlike traditional EAPs that outsource care and create waiting lists, we provide real-time connection, human support, and direct access into our continuum.
E. Expertise in High-Stress Professions
We have specialized experience working with:
- First responders
- Municipal employees
- Healthcare staff
- Educators
- Food production workers
- Corporate teams of all sizes
EAP Provider Comparison Chart
Healing Us Centers vs. ComPsych, Optum, and Cigna
| Category | Healing Us Centers | ComPsych (GuidanceResources) | Optum EAP | Cigna EAP |
|---|---|---|---|---|
| Access to Care | Same-week clinical assessments + 24/7 peer-led support line | Typically 1–3 weeks for clinical appointments | Typically 1–2 weeks | Typically 1–2 weeks |
| Hotline Support | 24/7 live peer support team (not outsourced) | 24/7, typically call-center agents, outsourced | 24/7 call center | 24/7 call center |
| Mental Health Services | OP/IOP/PHP + psychiatry + medication mgmt + Spravato | Mostly referral-based; depends on local availability | Referral-based; limited guaranteed access | Referral-based; limited guaranteed access |
| Addiction Services | Full addiction continuum with placements, MAT, peer support | Primarily referrals only | Mostly referrals | Mostly referrals |
| Critical Incident Response | Rapid response + onsite support available same day (local NJ/NY) | Available but scheduled; slower | Available but delayed | Available; typically outsourced vendors |
| Family Services | Includes family therapy + child/adolescent support access | Limited; varies by contract | Limited | Limited |
| Workshops & Trainings | Unlimited options available / customized | Limited # per year | Limited # per year | Limited # per year |
| Customization | Fully customizable to employer needs | Very limited | Limited | Limited |
| Data Reporting | Quarterly utilization trends + clinical outcome indicators | Basic usage reporting | Basic usage reporting | Basic usage reporting |
| Integration with Higher Levels of Care | Immediate direct entry to treatment with no delays | No direct integration | No direct integration | No direct integration |
| Pricing Range (PEPM) | $3–$12 depending on package | $1–$6 | $1–$5 | $1–$5 |
| What Employers Actually Get | High-touch, human-centric care with real-time support | High-volume, standard national EAP | Mid-tier national EAP | Mid-tier national EAP |
| Ideal For | Municipalities, unions, schools, midsize–large employers needing high-touch behavioral care | Large corporations needing low-cost coverage | Large employers needing basic support | Employers needing bundled insurance + EAP |
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