HealingUS Centers Employee Assistance Program (EAP)

A healthier, supported workforce starts here.

What Is the HealingUS Centers EAP?

The HealingUS Employee Assistance Program (EAP) is a high-touch, confidential support system designed to improve the emotional wellbeing, mental health, and overall functioning of employees and their families. Unlike traditional EAPs that outsource most services and rely on referral lists, HealingUS Centers delivers real support, real access, and real care — immediately.

We provide employers with a comprehensive behavioral-health resource that enhances workplace productivity, reduces burnout, and ensures employees never feel alone when facing challenges.

24/7 Confidential Support Line

Employees receive access to our dedicated 24/7 support hotline, staffed by trained peer specialists who offer real-time emotional support, crisis management, and direct linkage to care.

  • Private and confidential
  • Always answered by a trained professional (no overseas call centers)
  • Immediate help for employees or family members

Fast, Direct Access to Clinical Care

HealingUS Centers guarantees same-week clinical appointments, including:

  • Comprehensive mental health assessments
  • Psychiatric evaluations
  • Medication management
  • Placement into OP, IOP, or PHP levels of care
  • Direct admission into specialized addiction services

No waitlists. No barriers. No unnecessary referrals.

Full Behavioral-Health Continuum — All in One System

Most EAPs refer employees out and stop there.
We provide the care ourselves.

Our continuum includes:

  • Mental health counseling
  • Addiction treatment and peer support services
  • Spravato® (ESKETAMINE) for treatment-resistant depression
  • Trauma-focused therapy
  • Holistic mental health services
  • Family and relationship counseling
  • Adolescent behavioral health services
  • Support for co-occurring disorders

This creates consistent, coordinated care with no delays.

Workplace & Employer Benefits

Partnering with HealingUS Centers helps organizations:

  • Improve morale and job satisfaction
  • Reduce burnout and workplace stress
  • Increase productivity and focus
  • Lower absenteeism and turnover
  • Reduce healthcare and benefits-related expenses
  • Strengthen organizational wellness culture

Critical Incident Response & Onsite Support

When critical events impact your workplace, HealingUS Centers provides rapid onsite or virtual crisis support.

Services include:

  • Traumatic incident debriefings
  • Support for workplace accidents or losses
  • Group processing and stabilization sessions
  • Follow-up care
  • Supervisor support and communication guidance

Your organization is never left alone after a crisis.

Employee Wellness Education & Trainings

HealingUS Centers offers customized workshops and trainings for teams of all sizes.

Topics include:

  • Stress management and resilience building
  • Burnout prevention
  • Mental health awareness
  • Workplace conflict resolution
  • Substance use education
  • Leadership and supervisor training

We tailor each workshop to your workforce and organizational needs.

Support for Families & Loved Ones

Our EAP extends beyond employees. Household members also receive access to:

  • Family therapy
  • Educational and developmental support
  • Recovery resources
  • Adolescent mental health services
  • Parenting support

Healthy families create healthy employees.

Flexible EAP Packages & Affordable Pricing

We offer customizable EAP plan options including:

  • Per-Employee-Per-Month (PEPM) models
  • Hybrid plans with reduced PEPM + discounted clinical services
  • Fee-for-service structures for small or seasonal organizations
  • Tiered pricing for municipalities, school districts, first responder departments, and unions

Why Organizations Choose HealingUS Centers

A. Multi-Pathway Care

We do not believe in one-size-fits-all treatment. From evidence-based modalities to holistic and experiential pathways, employees receive the care that fits their story.

B. Data-Driven Outcomes

Employers receive quarterly utilization reports, including:

  • General usage (non-identifiable)
  • Time-to-service metrics
  • Outcome indicators and return-to-function trends

C. Cost Savings

Early intervention reduces:

  • Healthcare claims
  • Lost productivity
  • Workers’ compensation exposure
  • Crisis-driven ER visits

D. Local Presence + Immediate Access

Unlike traditional EAPs that outsource care and create waiting lists, we provide real-time connection, human support, and direct access into our continuum.

E. Expertise in High-Stress Professions

We have specialized experience working with:

  • First responders
  • Municipal employees
  • Healthcare staff
  • Educators
  • Food production workers
  • Corporate teams of all sizes
 

EAP Provider Comparison Chart

Healing Us Centers vs. ComPsych, Optum, and Cigna

Category Healing Us Centers ComPsych (GuidanceResources) Optum EAP Cigna EAP
Access to Care Same-week clinical assessments + 24/7 peer-led support line Typically 1–3 weeks for clinical appointments Typically 1–2 weeks Typically 1–2 weeks
Hotline Support 24/7 live peer support team (not outsourced) 24/7, typically call-center agents, outsourced 24/7 call center 24/7 call center
Mental Health Services OP/IOP/PHP + psychiatry + medication mgmt + Spravato Mostly referral-based; depends on local availability Referral-based; limited guaranteed access Referral-based; limited guaranteed access
Addiction Services Full addiction continuum with placements, MAT, peer support Primarily referrals only Mostly referrals Mostly referrals
Critical Incident Response Rapid response + onsite support available same day (local NJ/NY) Available but scheduled; slower Available but delayed Available; typically outsourced vendors
Family Services Includes family therapy + child/adolescent support access Limited; varies by contract Limited Limited
Workshops & Trainings Unlimited options available / customized Limited # per year Limited # per year Limited # per year
Customization Fully customizable to employer needs Very limited Limited Limited
Data Reporting Quarterly utilization trends + clinical outcome indicators Basic usage reporting Basic usage reporting Basic usage reporting
Integration with Higher Levels of Care Immediate direct entry to treatment with no delays No direct integration No direct integration No direct integration
Pricing Range (PEPM) $3–$12 depending on package $1–$6 $1–$5 $1–$5
What Employers Actually Get High-touch, human-centric care with real-time support High-volume, standard national EAP Mid-tier national EAP Mid-tier national EAP
Ideal For Municipalities, unions, schools, midsize–large employers needing high-touch behavioral care Large corporations needing low-cost coverage Large employers needing basic support Employers needing bundled insurance + EAP

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